BOOK · [219]
Nonviolent Communication: A Language of Life
Communication / Psychology
Psychologist Marshall Rosenberg's framework for empathic communication — observation without judgment, naming feelings, identifying needs, making clear requests. Nadella's wife Anu gave it to him; on becoming CEO he handed copies to Microsoft's senior leadership team.
Endorsed By
1 PERSON-
Satya Nadella
The Center for Nonviolent Communication notes that Nadella handed copies of Rosenberg's book to his senior leadership team upon becoming CEO. He also discusses it in Hit Refresh as a foundational text for the empathic, less-combative culture he wanted to build.